We ship our products worldwide. We assume all risks associated with the transportation of your order. In case of damage, contact us and we will refund the full amount of your purchase, as well as the transport costs in accordance with our general conditions of sale.

We can deliver to you within 48 hours throughout Europe for all orders placed before 10am (except Saturdays, Sundays and public holidays). To use our express delivery service, call us directly by phone at (+33) 05.40.07.07.65

Delivery in France and Europe is made by Colissimo within approximately 5 to 8 working days after confirmation of the order. Outside Europe, we ship with transport and logistics companies. It is therefore necessary to count between 10 and 20 working days. These deadlines are given for information purposes only and no compensation can be requested from Relais Gourmet in the event of a possible delay in delivery.

Our return conditions are simple: we accept the return of all new items returned within 15 days. Any returned product must be in its original packaging and accompanied by proof of purchase. We do not accept returns of items that are not in their original condition, i.e. products that have been opened to more than 15% of the initial total weight.