{"id":60900,"date":"2025-12-23T04:46:31","date_gmt":"2025-12-23T04:46:31","guid":{"rendered":"https:\/\/strange-jennings.213-136-85-46.plesk.page\/faq-ayuda\/"},"modified":"2026-04-02T00:12:18","modified_gmt":"2026-04-02T00:12:18","slug":"faq-ayuda","status":"publish","type":"page","link":"https:\/\/relaisgourmet.com\/es\/faq-ayuda\/","title":{"rendered":"FAQ \/ Ayuda"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"60900\" class=\"elementor elementor-60900 elementor-6047\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-17352d9 e-flex e-con-boxed e-con e-parent\" data-id=\"17352d9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-ekitparallax=\"{&quot;ekit_section_parallax_bg&quot;:&quot;yes&quot;,&quot;ekit_section_parallax_bg_speed&quot;:0.5,&quot;elementor_lazy_load&quot;:&quot;1&quot;}\" class=\"elementor-element elementor-element-491c6b4 e-flex e-con-boxed e-con e-child\" data-id=\"491c6b4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-75ea445 e-con-full e-flex e-con e-child\" data-id=\"75ea445\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cc6b01e at-heading-animation at-animation-heading-style-3 elementor-widget elementor-widget-heading\" data-id=\"cc6b01e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Preguntas m\u00e1s frecuentes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d07352 elementor-invisible elementor-widget elementor-widget-soilux-breadcrumb\" data-id=\"2d07352\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"soilux-breadcrumb.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div role=\"navigation\" aria-label=\"Breadcrumbs\" class=\"breadcrumb-trail breadcrumbs\"><ol class=\"trail-items\"><li class=\"trail-item trail-end\"><a href=\"https:\/\/relaisgourmet.com\/es\/\" rel=\"home\"><span>Inicio<\/span><\/a><\/li><\/ol><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-272f0c5 e-flex e-con-boxed e-con e-parent\" data-id=\"272f0c5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7364ac5 e-con-full e-flex e-con e-child\" data-id=\"7364ac5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a2b1dbe e-con-full sticky-column e-flex e-con e-child\" data-id=\"a2b1dbe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2370f7e e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"2370f7e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fb2a0ad service-category-list elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"fb2a0ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#faq-1\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"currentColor\"><path d=\"M10.0035 3.40804L1.41153 12L0 10.5885L8.59096 1.99651H1.01922V0H12V10.9808H10.0035V3.40804Z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Nuestros productos<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#faq-2\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"currentColor\"><path d=\"M10.0035 3.40804L1.41153 12L0 10.5885L8.59096 1.99651H1.01922V0H12V10.9808H10.0035V3.40804Z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Pedidos y pagos<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#faq-3\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"currentColor\"><path d=\"M10.0035 3.40804L1.41153 12L0 10.5885L8.59096 1.99651H1.01922V0H12V10.9808H10.0035V3.40804Z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Entrega y env\u00edo<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#faq-4\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"currentColor\"><path d=\"M10.0035 3.40804L1.41153 12L0 10.5885L8.59096 1.99651H1.01922V0H12V10.9808H10.0035V3.40804Z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Almacenamiento y devoluciones<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#faq-5\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"currentColor\"><path d=\"M10.0035 3.40804L1.41153 12L0 10.5885L8.59096 1.99651H1.01922V0H12V10.9808H10.0035V3.40804Z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Asistencia y contacto<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-df8dbf9 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"df8dbf9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:100}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e3417c1 elementor-widget elementor-widget-soilux-elementor-template\" data-id=\"e3417c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"soilux-elementor-template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"3060\" class=\"elementor elementor-3060\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<div class=\"elementor-element elementor-element-a622090 e-con-full sidebar-cta-box e-flex e-con e-child\" data-id=\"a622090\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6308877 at-shiny-glass-effect sidebar-cta-image at-image-animation at-animation-image-none elementor-widget elementor-widget-image\" data-id=\"6308877\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/relaisgourmet.com\/wp-content\/uploads\/2025\/12\/faq-yaqueche-2-relais-gourmet.webp\" class=\"attachment-full size-full wp-image-63037\" alt=\"\" srcset=\"https:\/\/relaisgourmet.com\/wp-content\/uploads\/2025\/12\/faq-yaqueche-2-relais-gourmet.webp 250w, https:\/\/relaisgourmet.com\/wp-content\/uploads\/2025\/12\/faq-yaqueche-2-relais-gourmet-100x100.webp 100w, https:\/\/relaisgourmet.com\/wp-content\/uploads\/2025\/12\/faq-yaqueche-2-relais-gourmet-150x150.webp 150w, https:\/\/relaisgourmet.com\/wp-content\/uploads\/2025\/12\/faq-yaqueche-2-relais-gourmet-12x12.webp 12w\" sizes=\"(max-width: 250px) 100vw, 250px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8b0e1e9 e-con-full e-flex e-con e-child\" data-id=\"8b0e1e9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-86aea4d ekit-equal-height-disable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"86aea4d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text- icon-lef-right-aligin elementor-animation-   \">\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Une question subsiste ?                <\/h3>\n                        \t\t  \t<p>Yaqueche reste \u00e0 votre disposition pour vous accompagner personnellement. Contactez moi!<\/p>\n                                <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b85a7f6 ekit-equal-height-disable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"b85a7f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <a href=\"tel:+(123)%20456-789\" class=\"ekit_global_links\">\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-lef-right-aligin elementor-animation- media  \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  text-center\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"currentColor\"><mask id=\"mask0_1301_59\" style=\"mask-type:luminance\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><path d=\"M24 0H0V24H24V0Z\"><\/path><\/mask><path d=\"M18.9677 14.8676C18.4763 14.356 17.8837 14.0825 17.2556 14.0825C16.6326 14.0825 16.0348 14.351 15.5232 14.8626L13.9226 16.4581C13.7909 16.3872 13.6592 16.3214 13.5326 16.2555C13.3502 16.1644 13.178 16.0782 13.0311 15.9871C11.5317 15.0348 10.1691 13.7938 8.86229 12.188C8.22911 11.3877 7.80362 10.714 7.49464 10.0302C7.91 9.65028 8.29496 9.25518 8.6698 8.87528C8.81163 8.73345 8.95346 8.58656 9.09529 8.44473C10.159 7.381 10.159 6.00322 9.09529 4.93949L7.71245 3.55665C7.55542 3.39962 7.39333 3.23753 7.24137 3.07544C6.93745 2.76139 6.61833 2.4372 6.28908 2.13328C5.79774 1.64701 5.21016 1.38867 4.59218 1.38867C3.97421 1.38867 3.3765 1.64701 2.86996 2.13328C2.86489 2.13835 2.86489 2.13835 2.85983 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22.2248 8.44933 22.6249 10.8098C22.6807 11.1441 22.9694 11.3771 23.2986 11.3771C23.3392 11.3771 23.3746 11.3721 23.4151 11.367C23.7849 11.3113 24.0382 10.9567 23.9723 10.587Z\"><\/path><\/svg>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    T\u00e9l\u00e9phone                <\/h3>\n                        \t\t  \t<p>+33 05 40 07 07 65<\/p>\n                                <\/div>\n        \n        \n                <\/div>\n                <\/a>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3e5d1e ekit-equal-height-disable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"d3e5d1e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <a href=\"mailto:yaqueche@relaisgourmet.com\" class=\"ekit_global_links\">\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-lef-right-aligin elementor-animation- media  \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  text-center\">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-envelope2\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    E-mail                <\/h3>\n                        \t\t  \t<p>yaqueche@relaisgourmet.com<\/p>\n                                <\/div>\n        \n        \n                <\/div>\n                <\/a>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-13bd705 e-con-full e-flex e-con e-child\" data-id=\"13bd705\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b5a2cba e-con-full e-flex e-con e-child\" data-id=\"b5a2cba\" data-element_type=\"container\" data-e-type=\"container\" id=\"faq-1\">\n\t\t\t\t<div class=\"elementor-element elementor-element-53dfb25 at-heading-animation at-animation-heading-style-3 elementor-widget elementor-widget-heading\" data-id=\"53dfb25\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Nuestros productos<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ee7b2e0 faq-accordion elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"ee7b2e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69d31e8399fb6\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-ee7b2e0\">\n                        <a href=\"#collapse-8d8f21469d31e8399fb6\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-8d8f21469d31e8399fb6\" aria-expanded=\"true\" aria-controls=\"Collapse-8d8f21469d31e8399fb6\">\n                            \n                                <span class=\"number\"><\/span>\n\n                            \n                            <span class=\"ekit-accordion-title\">\u00bfLos productos contienen aditivos o conservantes?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-times\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-8d8f21469d31e8399fb6\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-ee7b2e0\" data-parent=\"#accordion-69d31e8399fb6\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>No, todos nuestros productos son 100% naturales, sin aditivos, conservantes ni colorantes. Privilegiamos las recetas tradicionales y los ingredientes de alta calidad. <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-ee7b2e0\">\n                        <a href=\"#collapse-a784b7869d31e8399fb6\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-a784b7869d31e8399fb6\" aria-expanded=\"false\" aria-controls=\"Collapse-a784b7869d31e8399fb6\">\n                            \n                                <span class=\"number\"><\/span>\n\n                            \n                            <span class=\"ekit-accordion-title\">\u00bfTus productos se fabrican en Francia?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-times\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-a784b7869d31e8399fb6\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-ee7b2e0\" data-parent=\"#accordion-69d31e8399fb6\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>S\u00ed, nuestros productos se fabrican en Francia, en el coraz\u00f3n del Pa\u00eds Vasco, seg\u00fan las normas de la IGP Sud-Ouest.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-ee7b2e0\">\n                        <a href=\"#collapse-c35b5b669d31e8399fb6\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-c35b5b669d31e8399fb6\" aria-expanded=\"false\" aria-controls=\"Collapse-c35b5b669d31e8399fb6\">\n                            \n                                <span class=\"number\"><\/span>\n\n                            \n                            <span class=\"ekit-accordion-title\">\u00bfDe d\u00f3nde proceden tus productos?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-times\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-c35b5b669d31e8399fb6\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-ee7b2e0\" data-parent=\"#accordion-69d31e8399fb6\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Nuestras creaciones proceden de productores del Suroeste de Francia. Cumpliendo las normas de la IGP, reflejan nuestro compromiso con la calidad y la autenticidad de las tradiciones culinarias locales. <\/p>\n<p><strong><a href=\"https:\/\/relaisgourmet.com\/es\/productor-foie-gras-excelencia-artesanal-con-relais-gourmet\/\">M\u00e1s informaci\u00f3n sobre la excelencia artesanal de Relais Gourmet<\/a><\/strong><\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-ee7b2e0\">\n                        <a href=\"#collapse-9a376ff69d31e8399fb6\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-9a376ff69d31e8399fb6\" aria-expanded=\"false\" aria-controls=\"Collapse-9a376ff69d31e8399fb6\">\n                            \n                                <span class=\"number\"><\/span>\n\n                            \n                            <span class=\"ekit-accordion-title\">\u00bfQu\u00e9 ingredientes se utilizan en tus Foies Gras?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-times\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-9a376ff69d31e8399fb6\" class=\" collapse\" aria-labelledby=\"primaryHeading-3-ee7b2e0\" data-parent=\"#accordion-69d31e8399fb6\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Nuestros Foies Gras se elaboran con ingredientes 100% naturales (principalmente h\u00edgado de pato, sal y pimienta). Algunos productos pueden contener ingredientes adicionales como sake o cebolla dulce, siempre sin aditivos ni conservantes. <\/p>\n<p><a href=\"https:\/\/relaisgourmet.com\/es\/productor-foie-gras-excelencia-artesanal-con-relais-gourmet\/\"><strong>M\u00e1s informaci\u00f3n sobre la excelencia artesanal de Relais Gourmet<\/strong><\/a><\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-075ca64 e-con-full e-flex e-con e-child\" data-id=\"075ca64\" data-element_type=\"container\" data-e-type=\"container\" id=\"faq-2\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bb3124a at-heading-animation at-animation-heading-style-3 elementor-widget elementor-widget-heading\" data-id=\"bb3124a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pedidos y pagos<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b300b4 faq-accordion elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"1b300b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69d31e839f0c7\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-1b300b4\">\n                        <a href=\"#collapse-8d8f21469d31e839f0c7\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-8d8f21469d31e839f0c7\" aria-expanded=\"true\" aria-controls=\"Collapse-8d8f21469d31e839f0c7\">\n                            \n                                <span class=\"number\"><\/span>\n\n                            \n                            <span class=\"ekit-accordion-title\">\u00bfC\u00f3mo hago un pedido en nuestro sitio?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-times\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-8d8f21469d31e839f0c7\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-1b300b4\" data-parent=\"#accordion-69d31e839f0c7\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>S\u00f3lo tienes que seleccionar tus productos en RelaisGourmet.com, a\u00f1adirlos a la cesta, confirmar tu pedido y seguir los pasos del pago seguro.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-1b300b4\">\n                        <a href=\"#collapse-a784b7869d31e839f0c7\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-a784b7869d31e839f0c7\" aria-expanded=\"false\" aria-controls=\"Collapse-a784b7869d31e839f0c7\">\n                            \n                                <span class=\"number\"><\/span>\n\n                            \n                            <span class=\"ekit-accordion-title\">\u00bfQu\u00e9 formas de pago aceptan?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-times\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-a784b7869d31e839f0c7\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-1b300b4\" data-parent=\"#accordion-69d31e839f0c7\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Aceptamos tarjetas de cr\u00e9dito (Visa, Mastercard, Carte Bleue), PayPal, Google Pay y PayLink mediante un sistema de encriptaci\u00f3n seguro.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-1b300b4\">\n                        <a href=\"#collapse-c35b5b669d31e839f0c7\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-c35b5b669d31e839f0c7\" aria-expanded=\"false\" aria-controls=\"Collapse-c35b5b669d31e839f0c7\">\n                            \n                                <span class=\"number\"><\/span>\n\n                            \n                            <span class=\"ekit-accordion-title\">\u00bfPuedo modificar o anular un pedido?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-times\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-c35b5b669d31e839f0c7\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-1b300b4\" data-parent=\"#accordion-69d31e839f0c7\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>S\u00ed, en las 24 horas siguientes a la validaci\u00f3n, siempre que el pedido no est\u00e9 en preparaci\u00f3n. Ponte en contacto con nosotros por correo electr\u00f3nico o por tel\u00e9fono. <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-1b300b4\">\n                        <a href=\"#collapse-9a376ff69d31e839f0c7\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-9a376ff69d31e839f0c7\" aria-expanded=\"false\" aria-controls=\"Collapse-9a376ff69d31e839f0c7\">\n                            \n                                <span class=\"number\"><\/span>\n\n                            \n                            <span class=\"ekit-accordion-title\">\u00bfPuedo personalizar una caja regalo?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-times\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-9a376ff69d31e839f0c7\" class=\" collapse\" aria-labelledby=\"primaryHeading-3-1b300b4\" data-parent=\"#accordion-69d31e839f0c7\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>S\u00ed, puedes elegir tus productos, a\u00f1adir un mensaje personalizado y seleccionar el embalaje. Ponte en contacto con nuestro servicio de atenci\u00f3n al cliente para preparar tu caja. <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-160d177 e-con-full e-flex e-con e-child\" data-id=\"160d177\" data-element_type=\"container\" data-e-type=\"container\" id=\"faq-3\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c4ea6ce at-heading-animation at-animation-heading-style-3 elementor-widget elementor-widget-heading\" data-id=\"c4ea6ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Entrega y env\u00edo<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-894b0ab faq-accordion elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"894b0ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69d31e83a03a6\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-894b0ab\">\n                        <a href=\"#collapse-8d8f21469d31e83a03a6\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-8d8f21469d31e83a03a6\" aria-expanded=\"true\" aria-controls=\"Collapse-8d8f21469d31e83a03a6\">\n                            \n                                <span class=\"number\"><\/span>\n\n                            \n                            <span class=\"ekit-accordion-title\">\u00bfCu\u00e1les son los plazos y costes de entrega?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-times\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-8d8f21469d31e83a03a6\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-894b0ab\" data-parent=\"#accordion-69d31e83a03a6\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Ofrecemos entrega est\u00e1ndar (de 3 a 5 d\u00edas laborables) y entrega urgente (48 horas). Los gastos se calculan autom\u00e1ticamente seg\u00fan el peso y el destino. <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-894b0ab\">\n                        <a href=\"#collapse-a784b7869d31e83a03a6\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-a784b7869d31e83a03a6\" aria-expanded=\"false\" aria-controls=\"Collapse-a784b7869d31e83a03a6\">\n                            \n                                <span class=\"number\"><\/span>\n\n                            \n                            <span class=\"ekit-accordion-title\">\u00bfHac\u00e9is env\u00edos internacionales?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-times\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-a784b7869d31e83a03a6\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-894b0ab\" data-parent=\"#accordion-69d31e83a03a6\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>S\u00ed, a muchos pa\u00edses, con plazos de entrega generalmente entre 4 y 8 d\u00edas laborables.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-894b0ab\">\n                        <a href=\"#collapse-c35b5b669d31e83a03a6\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-c35b5b669d31e83a03a6\" aria-expanded=\"false\" aria-controls=\"Collapse-c35b5b669d31e83a03a6\">\n                            \n                                <span class=\"number\"><\/span>\n\n                            \n                            <span class=\"ekit-accordion-title\">\u00bfEs posible la entrega urgente?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-times\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-c35b5b669d31e83a03a6\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-894b0ab\" data-parent=\"#accordion-69d31e83a03a6\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>S\u00ed, en 48 horas en toda Europa para los pedidos realizados antes de las 10 h (excepto fines de semana y festivos). Ll\u00e1manos directamente para solicitar este servicio. <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d811ccd e-con-full e-flex e-con e-child\" data-id=\"d811ccd\" data-element_type=\"container\" data-e-type=\"container\" id=\"faq-4\">\n\t\t\t\t<div class=\"elementor-element elementor-element-195e4f9 at-heading-animation at-animation-heading-style-3 elementor-widget elementor-widget-heading\" data-id=\"195e4f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Almacenamiento y devoluciones<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-326243e faq-accordion elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"326243e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69d31e83a155c\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-326243e\">\n                        <a href=\"#collapse-8d8f21469d31e83a155c\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-8d8f21469d31e83a155c\" aria-expanded=\"true\" aria-controls=\"Collapse-8d8f21469d31e83a155c\">\n                            \n                                <span class=\"number\"><\/span>\n\n                            \n                            <span class=\"ekit-accordion-title\">\u00bfLas cajas tienen fecha de caducidad?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-times\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-8d8f21469d31e83a155c\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-326243e\" data-parent=\"#accordion-69d31e83a155c\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>S\u00ed, todos los productos tienen una fecha de caducidad en el envase.<\/p>\n<p><strong><a href=\"https:\/\/relaisgourmet.com\/es\/almacenar-el-foie-gras-cuanto-tiempo-conservarlo\/\">Deseo m\u00e1s informaci\u00f3n sobre los productos de conservaci\u00f3n<\/a><\/strong><\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-326243e\">\n                        <a href=\"#collapse-a784b7869d31e83a155c\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-a784b7869d31e83a155c\" aria-expanded=\"false\" aria-controls=\"Collapse-a784b7869d31e83a155c\">\n                            \n                                <span class=\"number\"><\/span>\n\n                            \n                            <span class=\"ekit-accordion-title\">\u00bfC\u00f3mo almacenar los productos?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-times\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-a784b7869d31e83a155c\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-326243e\" data-parent=\"#accordion-69d31e83a155c\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Antes de abrirlo, cons\u00e9rvalo a temperatura ambiente (fresco y seco) durante 3 a\u00f1os. Una vez abierto, refrig\u00e9ralo y cons\u00famelo en un plazo de 15 d\u00edas. <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-326243e\">\n                        <a href=\"#collapse-c35b5b669d31e83a155c\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-c35b5b669d31e83a155c\" aria-expanded=\"false\" aria-controls=\"Collapse-c35b5b669d31e83a155c\">\n                            \n                                <span class=\"number\"><\/span>\n\n                            \n                            <span class=\"ekit-accordion-title\">\u00bfQu\u00e9 debo hacer si mi paquete est\u00e1 da\u00f1ado?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-times\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-c35b5b669d31e83a155c\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-326243e\" data-parent=\"#accordion-69d31e83a155c\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Haz una foto y ponte en contacto con nosotros inmediatamente. Te ofreceremos un reembolso o un nuevo env\u00edo gratuito. <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-326243e\">\n                        <a href=\"#collapse-9a376ff69d31e83a155c\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-9a376ff69d31e83a155c\" aria-expanded=\"false\" aria-controls=\"Collapse-9a376ff69d31e83a155c\">\n                            \n                                <span class=\"number\"><\/span>\n\n                            \n                            <span class=\"ekit-accordion-title\">\u00bfC\u00f3mo devuelvo un producto insatisfactorio?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-times\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-9a376ff69d31e83a155c\" class=\" collapse\" aria-labelledby=\"primaryHeading-3-326243e\" data-parent=\"#accordion-69d31e83a155c\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Haz una solicitud en un plazo de 48 horas desde la recepci\u00f3n por correo electr\u00f3nico o por tel\u00e9fono. Los productos deben estar en su estado original. <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-4-326243e\">\n                        <a href=\"#collapse-49f428269d31e83a155c\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-49f428269d31e83a155c\" aria-expanded=\"false\" aria-controls=\"Collapse-49f428269d31e83a155c\">\n                            \n                                <span class=\"number\"><\/span>\n\n                            \n                            <span class=\"ekit-accordion-title\">\u00bfCu\u00e1les son las condiciones para el reembolso?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-times\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-49f428269d31e83a155c\" class=\" collapse\" aria-labelledby=\"primaryHeading-4-326243e\" data-parent=\"#accordion-69d31e83a155c\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Aceptamos devoluciones de art\u00edculos nuevos en su embalaje original en un plazo de 15 d\u00edas. No se aceptar\u00e1n productos con m\u00e1s de un 15% de uso. Los reembolsos se realizan en un plazo de 14 d\u00edas laborables a partir de la validaci\u00f3n.  <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1bbddd3 e-con-full e-flex e-con e-child\" data-id=\"1bbddd3\" data-element_type=\"container\" data-e-type=\"container\" id=\"faq-5\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9edd306 at-heading-animation at-animation-heading-style-3 elementor-widget elementor-widget-heading\" data-id=\"9edd306\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Asistencia y contacto<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-171d1d2 faq-accordion elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"171d1d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69d31e83a27d3\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-171d1d2\">\n                        <a href=\"#collapse-8d8f21469d31e83a27d3\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-8d8f21469d31e83a27d3\" aria-expanded=\"true\" aria-controls=\"Collapse-8d8f21469d31e83a27d3\">\n                            \n                                <span class=\"number\"><\/span>\n\n                            \n                            <span class=\"ekit-accordion-title\">\u00bfC\u00f3mo puedo ponerme en contacto contigo?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-times\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-8d8f21469d31e83a27d3\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-171d1d2\" data-parent=\"#accordion-69d31e83a27d3\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Por correo electr\u00f3nico a info@relaisgourmet.com o por tel\u00e9fono al 05 40 07 07 65 (sobre todo en caso de urgencia).<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-171d1d2\">\n                        <a href=\"#collapse-a784b7869d31e83a27d3\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-a784b7869d31e83a27d3\" aria-expanded=\"false\" aria-controls=\"Collapse-a784b7869d31e83a27d3\">\n                            \n                                <span class=\"number\"><\/span>\n\n                            \n                            <span class=\"ekit-accordion-title\">\u00bfCu\u00e1les son los tiempos de asistencia?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-times\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-a784b7869d31e83a27d3\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-171d1d2\" data-parent=\"#accordion-69d31e83a27d3\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>El servicio de atenci\u00f3n al cliente est\u00e1 disponible por correo electr\u00f3nico 24 horas al d\u00eda, 7 d\u00edas a la semana. Para llamadas, prefiere de lunes a viernes, de 9 a 18 h. <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-171d1d2\">\n                        <a href=\"#collapse-c35b5b669d31e83a27d3\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-c35b5b669d31e83a27d3\" aria-expanded=\"false\" aria-controls=\"Collapse-c35b5b669d31e83a27d3\">\n                            \n                                <span class=\"number\"><\/span>\n\n                            \n                            <span class=\"ekit-accordion-title\">\u00bfC\u00f3mo dejo una opini\u00f3n en Google?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-times\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-c35b5b669d31e83a27d3\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-171d1d2\" data-parent=\"#accordion-69d31e83a27d3\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Puedes compartir tu experiencia en nuestra p\u00e1gina dedicada de Google. Tus comentarios son muy valiosos para dar a conocer la calidad de nuestros productos. <\/p>\n<p><a href=\"https:\/\/www.google.es\/search?sca_esv=487ffce0a83330f1&amp;si=AL3DRZHrmvnFAVQPOO2Bzhf8AX9KZZ6raUI_dT7DG_z0kV2_x3OuDH5Dz7yulJXl7-5XLLCwD5aToadPCSOXs86gVEwNEZmRDfp5UoNQ3U9FEdQDmVDmlMB_5ThxQCdf2EdjU61iI7DDW7G0fehcUL6Jk1VWK2mWlg%3D%3D&amp;q=Relais+Gourmet+Maison+Gastronomique+Avis&amp;sa=X&amp;ved=2ahUKEwjVqs_ljouTAxVdUUEAHUI_J6cQ0bkNegQIJhAH&amp;biw=1422&amp;bih=612&amp;dpr=1.35\"><strong>Deja un comentario de Relais Gourmet<\/strong><\/a><\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Preguntas m\u00e1s frecuentes Accueil Nuestros productos Pedidos y pagos Entrega y env\u00edo [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-60900","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>FAQ \/ Ayuda sobre nuestros productos y pedidos &#8211; 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